PATIENT MANUAL
Solving all of your queries
Frequently asked questions, access to medical records, booking appointments, useful information for inpatients... This is your section
GENERAL OPERATION
IF YOU ARE GOING TO BE HOSPITALIZED...
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The Admission Service will manage your admission. You must present your ID and, if you come through the agreement , your Individual Health Card. If your insurance company or mutual is going to cover the income, you must bring the corresponding documentation.
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In the Hospitalization Floor you will be received by the Nursing team who will provide you with everything you need to make your stay as comfortable as possible.
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If you follow any medical treatment or suffer from any allergies , you should notify the Nursing staff once you arrive at the Hospitalization floor.
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You have a tablet in the room from which you can call the infirmary in case you need help.
VISITS
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To avoid disturbing other users, the presence of more than two companions per patient is not advisable
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Visitors should avoid loud talking and stay in the hallway
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For their safety, it is recommended to avoid visits by children under 12 years of age.
MEDICAL VISIT
You will receive a visit from the specialist every day you are admitted, except Sundays, which will depend on your clinical situation.
When the specialist comes to the room, all the companions should go out into the corridor. The specialist will inform them of your evolution at the end of it.
MEAL SCHEDULE
8.30am: Breakfast
12.30pm: Lunch
17.00h: snack
7.30pm: Dinner
TV
The TVs in the rooms work on a prepaid system . The recharge cards are obtained at the vending kiosks located in the living rooms of each Hospitalization floor of each floor (Living Room). The cost of the service is 3 euros for 24 hours and 12 euros for 7 days.
CAFE / RESTAURANT
On the ground floor of Asunción Klinika you will find a cafeteria - restaurant where you can taste delicious homemade food, pintxos, daily menu ... They also have newspaper sales.
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Monday to Friday from 8:00 a.m. to 9:00 p.m.
Saturdays from 8:00 a.m. to 3:00 p.m.
Sundays closed
PATIENT CARE
HOURS OF ATTENTION
Monday to Friday from 8:00 a.m. to 3:00 p.m.